Question 1

Do you offer refunds?

Accepted Answer

No. All products on VeltrixTech are digital goods delivered instantly after purchase, so all sales are final and non-refundable.

Question 2

What license do I get?

Accepted Answer

Every purchase includes a personal-use license — you can use the product for your own personal or professional work. Redistribution and reselling of the original files are not permitted.

Question 3

How is the product delivered?

Accepted Answer

Instantly. Right after successful payment you receive an email with your download link, and the product also appears in your account dashboard for lifetime access.

Question 4

Can I use these for my personal projects?

Accepted Answer

Yes — that's exactly what they're built for. Use them in your own creative, business, learning or productivity workflows without any recurring fees.

Question 5

What kind of support do you offer?

Accepted Answer

Email support Monday–Saturday, 10:00–19:00 IST at support@veltrixtech.io, plus a customer knowledge base.

Question 6

Do I get free updates?

Accepted Answer

Yes, every purchase includes lifetime updates for that product.

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